Contact us
We're Here to Help You Hear Better
At ClarityPlus, your hearing experience is our priority. Whether you need help with an order, product recommendations, technical support, or general questions, our dedicated support team is here to assist you every step of the way.
Get Support When You Need It
We're committed to providing fast, reliable, and professional customer support. Our goal is to make your experience with ClarityPlus simple, smooth, and stress-free—from your first order to everyday use of your hearing aids.
Email Support
Support Email: support@tryclarityplus.com
Response Time: Within 24 business hours (most inquiries are answered sooner)
Support Hours: Monday – Friday, 8:00 AM – 8:00 PM ET
To ensure every inquiry is handled accurately and efficiently, we prioritize support via email. This allows us to maintain a complete record of your request and provide the best possible assistance.
Before Contacting Us
To help us resolve your request as quickly as possible, please include:
- Your order number (if applicable)
- The email address used to place your order
- A detailed description of your question or issue
- The product name or model (if applicable)
- Photos or videos, if they help explain the issue
How We Can Help
Our customer support team can assist with:
- Product recommendations and guidance
- Technical support and troubleshooting
- Order status and shipping updates
- Returns, exchanges, and refunds
- Warranty claims and replacement requests
- Product setup and usage assistance
- General product and account questions
Contact Form
You can also reach us through our online contact form.
Please allow up to 24 business hours for a response. Most inquiries are answered sooner during regular business hours.
Thank you for choosing ClarityPlus. We appreciate your trust and look forward to helping you enjoy a better hearing experience.